FAQ
Top questions
1. Is your remodeling company licensed and insured?
Yes, our business is fully licensed and insured. In the state of California, we have a B – General Building Contractor license with the license number #1074166. To protect our clients and our team, we also carry general liability and workers’ compensation insurance.
2. What types of room additions do you specialize in?
We specialize in master suites, family rooms, second-story additions, kitchen additions, bathroom additions, and first-story additions. We collaborate with our clients to design and build room additions that blend in with their existing homes and meet their specific needs.
3. What are the requirements for obtaining permits for a remodeling project?
The scope of the project and the local jurisdiction determine permit requirements. Permits are typically required for projects involving structural changes, electrical and plumbing work, or major alterations to the property. For our clients, we handle the permitting process, ensuring that all necessary permits are obtained and inspections are carried out in accordance with local regulations.
4. Can you help me choose the right materials for my remodeling project?
Yes, absolutely! We work with a variety of materials and can advise you on the best options based on your specific requirements, style preferences, and budget. To provide you with the best recommendations possible, our team stays up to date on the latest trends and materials available in the industry.
5. Do you take me to a showroom where I can see examples of your work and materials?
Our project managers will take you to see examples of our completed projects as well as a wide range of materials, fixtures, and finishes. Our knowledgeable staff is available to answer your questions and assist you in making informed remodeling decisions.
6. How does the contracting process work for a remodeling project?
Once you’ve decided to work with us, we’ll send you a detailed contract outlining the scope of work, materials, project timeline, payment terms, and other important details. The contract ensures that both parties are on the same page and helps to avoid misunderstandings throughout the project. Before signing, we encourage clients to carefully review the contract and ask any questions they may have.
7. What warranties do you offer on your remodeling work?
We stand by our work and provide a warranty on all labor and materials. If any problems arise during the warranty period, we will resolve them promptly and to your satisfaction.
8. How long does a typical remodeling project take to complete?
The duration of a remodeling project is determined by the scope and complexity of the work. Simple projects, such as bathroom remodels, can be completed in as little as 2-4 weeks, whereas larger projects, such as room additions or whole-house remodels, can take several months. During the planning phase, we provide a detailed project timeline and strive to complete all projects on time and within the agreed-upon time frame.
9. What payment options do you offer for remodeling projects?
We provide a variety of payment options to meet the needs of our clients. Cash, checks, credit cards, and bank transfers are examples of acceptable payment methods. Payment terms will be outlined in the contract, with a deposit required at the start of the project, progress payments as work is completed, and a final payment due upon completion of the project and client satisfaction.
10. Do you offer financing options for home remodeling projects?
Yes, we provide qualified clients with flexible financing options that allow them to spread the cost of their remodeling project over time. Please contact us to learn more about our financing options and to discuss your specific requirements.
11. How will you communicate with me during the project?
A successful remodeling project requires open and consistent communication. Each project is assigned a dedicated project manager who will be your primary point of contact throughout the process. You can expect regular progress and schedule updates, as well as any changes that may occur. We are available to answer your questions and address your concerns by phone, email, or in-person meetings as needed.
12. How do you handle changes or additional requests during the project?
We understand that changes may be required as a project progresses. If you request a change or additional work, we will send you a written change order outlining the new work, the associated costs, and any impact on the project timeline. Once both parties have agreed and signed the document, work on the change order will begin.
13. What measures do you take to minimize disruption to my home and daily life during the remodeling process?
We understand that remodeling projects can disrupt our clients’ daily lives. By keeping a clean and organized worksite, protecting unaffected areas of your home, and scheduling work hours that are least disruptive to your schedule, our team takes great care to minimize inconvenience. We also keep open lines of communication throughout the project so you know exactly what to expect at each stage.
